If you own a previous version of our LED Animated Boa and would like an upgraded version with our new improved LED Sock.
This listing covers the exchange fee & return shipping.
You will first need to mail your existing Animated Boa into our Las Vegas address for the exchange. Once we receive the old item we will remove all the electronics and replace them with the new upgraded version of the durable rip-stop nylon LED Sock. We will wash your old boa and restore it to the best version possible, and return them both to you for a glowing reunion.
Make sure you are properly caring for your existing boa and the new one HERE
Also, follow these steps for a return process.
Most cases a 2-week return is expected, so make sure to communicate any issues with timing before starting this process.